Denise for Model Number RS2630WW RS2630WW side by side, refrigerator and freezer does not get cold. Evaporator fan motor is running. There was no ice build up on coils.
Answer Denise, you will want to check to see if the compressor is running. If the compressor is running but there is not a frost pattern then the unit has a sealed system leak and will need to determine where the leak is. If the compressor is not running then check the start relay to make sure that it is good. In a lot of cases the relay fails and causes the issue. Read More... Answered by AppliancePartsPros.com | Friday, March 28, 2014