Mason for Model Number wtw5000dw1 My Whirlpool washer is not advancing through the wash cycle. When I try to do a auto test, it stop after the hot and cold valve actuate test right before the shifter moves to agitation position test, all the lights went off. Could it be a failed shifter?
Answer Hello Mason, thank you for contacting AppliancePartsPros.com This could be a shifter failure. Diagnostic test mode will need to be run or you may check the resistance of the shifter motor W11481722, which should be about 2k-3.5k ohms. Read More... Answered by AppliancePartsPros.com | Monday, April 28, 2025