Trent for Model Number KDTM354DSS5 Having trouble with sagging top rack that falls forward when the door is opened. Dishwasher itself is level, but there is a lot of play in the top rack adjusters when I lift the top rack manually. Adjusters themselves seem to work fine between positions and not seeing anything broken or missing in the adjusters but perhaps they wear out over time. Is this a sign of bad adjusters, or what else can cause the top rack to sag? Thank you
Answer Trent, This would most likely be an issue with the adjusters or rollers on the upper rack and would need to be replaced. Read More... Answered by AppliancePartsPros.com | Monday, March 17, 2025