Rick for Model Number wtw5100vq2 Fills, drains and agitates but one half of the agitation rotation is really noisy. Disassembled to tranny and don't see anything stripped or broken. Agitator internal splines and mate splines on tranny output shaft good. Ratchet dogs top half agitator OK. Motor coupling parts intact. Ran machine with low water level and no clothes. loud metallic sound in half motion of agitator. trans failing under load? 5 years old...3 member household.
Answer Rick, It does sound like the gearcase 3360629 has a problem. Especially if you ran the washer with little to no stress on the drive system. You may want to remove the gearcase dismantle the top portion of the shaft and cover and check the agitate shaft and gear, and the rack and shift actuator for excess wear or alignment. Replacing the gearcase would probably be the best option. Read More... Answered by AppliancePartsPros.com | Tuesday, April 28, 2015