Rich for Model Number KSRX25FSBL01 No cold air coming into fridge from freezer. Control unit in fridge seems to have a closed valve leading to freezer. I removed the wire cover and protective cover, cant't figure out how to get the unit off refridgerator wall.
Answer Hi Rich. The Auto damper is motor controlled. The wall gasket(no- leakage) is very sticky and you may need to use a putty knife to scrape it off. If you do, unhook it electrically and then physically open it to a 50% rate until you get the new part. This will help recover the no-cool. If you have to, block it so it stays open. The part # is WP2209751. Thank you. Read More... Answered by AppliancePartsPros.com | Thursday, September 22, 2011