Ray D. for Model Number WTW5790STo This washer is about 4 yrs. old. Has worked perfect until recently,when it spins it vibrates,shakes and walks. I have checked the front legs to be sure lock nuts are tight. I have also lubricated self leveling rear legs. I have read this washer has a ring around the spin tub,at the top, filled with liquid to enhance balance when it spins with an out of balance load. Anyone have any thoughts or experience to correct this problem?
Answer Hi Ray. You are on the right track. Are the foot pads in good shape to grip the clean floor ? Part # WPW10001130. When you level the unit front to back, and side to side you will lock the front leg nuts under the frame. Then did you reach in from the top and pull the top/center of the control panel and listen if the back legs "pop" out as you lift the rear legs ? Do this a few times to insure they are resetting properly without sticking. Yes, we have experience @ the inner tub top balance ring that can get defective. It is part # WP387240. Remove the agitator and look to see if the inner tub nut needs tightening part # WP21366. Thank You. Read More... Answered by AppliancePartsPros.com | Monday, February 6, 2012