Rob for Model Number Kitchen Aid KBFA25ERSS01 6 year old refidgerator that recently made a crackling electrical burn up noise along w/ the smell of electrical parts being fried. Since then refrigerator is way too cold to the point of freezing stuff. Temp is set @ 38 degrees as per recommendation by Kitchen aid. Get readings as low as 20 degrees w/ pocket thermometer even when fridge says 38. Called repairman in and his diagnosis was a bad thermistor and temperature computer??? Is diagnosis correct? I found the thermistor in the parts section for this fridge but not a temp. computer. What would that be? Freezer seems to be fine although he said that was running colder than it should be as well. Any help appreciated. Thanks
Answer Hello Rob. The temperature control board is the electronic control board WP12782036SP. If the thermistor and control board is bad, the unit does not maintain proper temperature. Hope this helps. Read More... Answered by AppliancePartsPros.com | Tuesday, August 23, 2011