Selav November 21, 2023 for Model Number Amana BB20V1PS P1321315WS First noticed that ice maker stopped working, then realized that actually freezer wasn’t working in general. No ice buildup anywhere. Fridge section still seems ok. We turned freezer temp control to off, let it fully warm up, then turned it back on to coldest setting and left it overnight. Fan is on at back and blows cool air but freezer never got down to freezing temperature. We have multimeter and electronics test experience but no fridge repair knowledge. Suggestions for how to investigate further would be great.
1 Answer Selav, it would be recommended that the evaporator is inspected for a frost pattern. If there is not a light snow coating the entire evaporator after 40 minutes of compressor run time, the failure is in the sealed system and would require an EPA-certified technician to diagnose and repair the failure. Read More...
Joette November 25, 2022 for Model Number MBF2258XEQ1 My refrigerator and freezer just stopped running. Everything is defrosting. I cleaned the coils really good, unplugged and re plugged the cord, and nothing is working. I also checked the breaker and it is okay. The lights go on inside the refrigerator, though. Any idea what it could be?
1 Answer Joette, check out this video for help with troubleshooting: https://youtu.be/OPVZeKvxjEI Read More...
John September 17, 2019 I have a Jenn-air French door bottom freezer, it’s warm in top and freezer sections, replaced run capacitor, and relay on tank, they came both together, still not working, any ideas?
1 Answer Hello John, without a model number, we are limited to some general checks. In normal run mode the evaporator fan, condenser fan, and compressor should be running. If you have a multimeter you can check for 120v starting at the compressor and condenser fan terminals. If they are all running that would indicate a sealed system leak. Also, your model came with a technical testing sheet, it is located under the top right side door hinge cover or under /behind the lower front grill, you can use it to run tests on the components from the control panel. Read More...
Don Macdavitt July 01, 2018 for Model Number JCD2295KEP The auger motor makes an awful grinding noise when you try and dispense ice and won’t dispense ice If you take ice maker out the auger motor turns as expected However if you hold the auger you ca hold it and keep it from turning.
1 Answer Don, if you can remove the ice bucket and the auger motor will turn normal, you would have a problem with the ice bucket. make sure nothing is blocking the cutting teeth in the front of the bucket. The part number for the bucket would be, WP12740302 Read More...
Lawrence May 23, 2018 for Model Number Whirlpool refridgerator I believe I have a bad relay do I need to also replace the compactor when I replace the relay
1 Answer Lawrence, It is not necessary to replace the capacitor when you replace the relay as the capacitor on a refrigerator will rarely fail. Read More...
Gilbert April 17, 2017 for Model Number GB2SHDXPQ-01 My refrigerator section is not cooling at all. The freezer section is working fine. This is the third time it has happened. On previous occasions I have defrosted the unit and it worked for a few weeks. Now it has happened again, and will not cool down at all. Freezer works fine, any suggestions ?
2 Answers Gilbert, The most likely cause for this issue will be either there being a defrost issue which you will want to check the evaporator coils to make sure that the coils are not impacted with ice. If there is a good frost pattern then this would likely be a faulty damper WP67003903. Read More...
Gilbert April 17, 2017 for Model Number GB2SHDXPQ-01 My refrigerator section is not cooling at all. The freezer section is working fine. This is the third time it has happened. On previous occasions I have defrosted the unit and it worked for a few weeks. Now it has happened again, and will not cool down at all. Freezer works fine, any suggestions ?
2 Answers Gilbert, if the "freezer works fine" then the compressor is running and the run capacitor is working. Since you have to defrost the unit, you'll need to check to see if there's and issue with the defrost components or check to see that the auto damper opens and closes when needed. If you remove the front kickplate, and look inside above the condenser coil, you should find the tech data sheet in a plastic envelope, retrieve the information and conduct the service mode test and check all the components for operation. If the tech information has been removed, repost your question and include an e mail address so we can supply the information to you. Thanks, Read More...
Jose January 11, 2017 for Model Number ED2VHEXVQ01 My refrigerator makes a humming noise for about 10 seconds and then runs. It is cooling ok but I am afraid that something is about to stop working.
1 Answer Jose, It is not uncommon for the unit to make a humming noise when the compressor turns on and last a short period while the refrigerant starts to flow through it. Read More...
John January 26, 2016 My Whirlpool under counter freezer has only half the freezer bar working. The amount the freezer bar is working has been getting steadily worse over the last few months. Food is still freezing to the correct temperature. How can I get the freezing bar to work completely?
1 Answer Hello John. If only half of the evaporator is working and the other half is not working, you will need an HVAC tech to come out and service the sealed system on the unit. Read More...
Rick December 29, 2015 for Model Number ET1MHKXMB07 Refrigerator fan runs up, stops, runs up, stops, constantly although compressor is cool, have cleaned out underneath throughoughly has good air flow. Have changed the relay. Could the run capacitor be bad?
1 Answer Hello Rick. If there is power to the compressor and it does not run, and the relay overload is new, then it sounds like the compressor is bad on the unit. It is not likely the capacitor on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...