Customer Questions and Answers for Control Panel (Console Assembly) by Whirlpool

This control panel mounts on the appliance's door and provides the push-button interface for selecting cycles and options. Replacing a cracked or unresponsive console restores reliable button operation and a clean, factory look. What it does:

• Houses the user-interface buttons and indicator windows used to select cycles/options
• Provides a rigid mounting surface for the door's UI components
• Helps protect internal wiring at the top of the door
• Typical symptoms: buttons don't respond or work intermittently, unit won't start when Start/Resume is pressed, selections change unpredictably, or the console is cracked/loose

• One console assembly

• Disconnect electrical power; turn off the water supply if needed
• Open the door and remove the inner-door perimeter screws to separate the console from the inner panel
• Note and transfer any reusable parts from the old console as required; make secure, straight ribbon/harness connections
• Reassemble the door, restore power, and run a quick function check before final tightening