Customer Questions and Answers for Console Asm. Includes Active Overlay & Insert (Black) by Whirlpool

William, the console WP8534833 would need to be tested for resistance when the power supply to the dishwasher is turned off. From the ribbon pin 11 to pin 5, the resistance should measure from infinite down to a readable Ohm level. If the resistance shows open, the console would need to be replaced. If it does measure a readable Ohm level shortly, the main control WP8564543 would be the cause of failure. Unfortunately, the main control has been discontinued by the manufacturer and is no longer available.