Customer Questions and Answers for Washer Electronic Control Board by Whirlpool

Hello Gak! Check and see if you are getting power to the pump from the board. If you are not receiving power, you will need to check all connections on the board and make sure they are all good and tight. If all the connections on the board are good and tight, then you may have a bad CCU board. Below is some test procedures you will need to perform to determine which part you will need, hope this helps! - Check for loose power outlet. A loose power plug in the wall can create line noise and issues. - Check if washer is on a dedicated circuit. Other devices on same circuit can create line noise and cause this issue. - Unplug washer or disconnect power. - Make sure that wire harness connections from the CCU are not broken or with wires detached, and that connector internal pins are visible. - Make sure all green wires (ground harness system) are not broken or detached. - Make sure the two ground switches are pressed correctly by the toe and rear panels. - Make sure all connectors are fully seated. - Plug in washer or reconnect power. - Check for power going to Central Control Unit (CCU) by listening for a click in the CCU when unit is plugged in washer or when reconnecting power.