Julie for Model Number ED2KHAXVQ01 When I push the button to dispense ice I can hear the motor running, but the ice is not crushing. It looks like the bushing is stripped so I will be ordering the parts. But here is the question I have for you. When I put it on cubes the motor is not running at all. So why is it running when on crushed but not on cubes ?
Answer Julie, The IDI dispenser uses a two direction motor to dispense the ice. When Cubes is selected the motor turns counterclockwise and the cubes fall through the chopper blades and aren't chopped up. When Crushed is selected the motor turns clockwise and the cubes are pushed through the chopper blades and the cubes are chopped up. At this point you most likely have a defective dispenser motor W10822606. Read More... Answered by AppliancePartsPros.com | Friday, August 29, 2014