John R for Model Number 665.16019403 Sears Elite Washer starts and add water then no further action. Wash cycle light is on but no action. Press cancel and water drains out. Do I need a new control panel?
Answer Hello John. This could be indicitive of a few issues. The easiest to diagnose would be a failing motor or pump assembly. If you hear a hum at the start of the cycle but then nothing happens, this is likely the case. That part is WPW10780877. If this is not the case, you may want to go to the repair forum. The techs there would be able to walk you through the complete diagnostic process. I will include a link to the forum in this message. I hope this info helps! http://forum.appliancepartspros.com Read More... Answered by AppliancePartsPros.com | Thursday, June 16, 2011