Sloane for Model Number DU1055XTVQA My whirlpool quiet partner 2 dishwasher is only 14 months old(no warranty purchased) but has had many problems. The detergent cup doesn't open and it doesn't complete the washing cycle...just keeps running and running. A repair man came yesterday and tried running it several times and it ended up filling with sudsy bubbles even though we didn't put any detergent in. We have NEVER put dishwashing liquid in and always use a gel based product specifically for electronic dishwashers. These suds continued through over 20 cycles. I thought cleaning these suds out might fix the build up but the dw is stil not working. He said perhaps a new control panel is needed but with such a new dw, is there any other thing to trouble shoot beforre buying a part that is almost half the cost of the original dishwasher itself??
Answer Sloane, There's a few things to try before you replace anything. Fill the dishwasher, then add a couple of tablespoons of cooking oil,or powderred non dairy coffe creamer to the water and run the dishwasher for 5 or 10 minutes, then check for the suds,(you may have to repeat this process a few times, until the suds are gone. You'll then want to clean the dishwasher with products such as "Affresh" or "Glisten" W10501250 W10549845 to remove any chemical build up in/on the dishwasher components or tub, racks, etc. You then will want to remove the lower kickplate panel, find the tech data information sheet attache dto the back side and conduct the Service Diagnostic cycle. Running this test cycle will reset the control board and sensors back to factory settings, unless there is an issue with one of the sensors or control. If there are no issues once you've done all this, you may want to consider a different type or brand of detergent, and or review the owners manual for proper detergent usage. Read More... Answered by AppliancePartsPros.com | Tuesday, February 26, 2013