Richard B for Model Number 665.13129K703 I have a Kenmore Elite 13129K. Similar to another poster, my Start button will frequently not work when pressed. All the other keys on the pad seem to work. When I run service diagnostics, I get no error codes, and all the LEDS work when the diagnostic is started. Using my unit's diagnostic sheet, I follow the instructions for checking the Keypad Operation. This sequence: disconnect power-disconnect ribbon cable from control-reconnect power-close door results in a Drain cycle starting - which means CONTROL BOARD IS OK, KEYPAD IS BAD. I then disconnect the ribbon again, and use a diode tester and check all Key Switches for continuity / turn on/off. They all pass the test which means CONTROL BOARD IS BAD, KEYPAD IS GOOD. This is quite the conundrum. I then reconnect everything and the Start button works...for a week or two. I have been doing this for about 6 months hoping something will break. Is there some reservoir of knowledge that would give me a better than 50/50 chance at replacing the Keypad or the Control?? My engineer's brain will not allow me to buy both parts. Thanks for any insight.
Answer Hello Richard. Anytime you have an issue with a button not working, but all others work, it is not the board that is bad, it is the control panel that is bad and needs to be replaced. Read More... Answered by AppliancePartsPros.com | Friday, September 26, 2014