Customer Questions and Answers for Dishwasher Electronic Control Board by Whirlpool

Hello Andy,

Discontinue the power supply to the unit and pull the door panel off to access the control board. Unplug the ribbon cable and use the eraser from a pencil to clean the ribbon cable connections. It is extremely important to only rub the traces on the ribbon cable in the same direction they run. If you go other directions it will damage the ribbon cable and the control panel will have to be replaced since the only way to get the ribbon cable is with the control panel. If this doesn't correct the issue, the control panel will have to be replaced.