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Customer Questions and Answers for Electronic Control Assembly by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18038691
Manufacturer Part Number: WP8530929

Note: If no display on the control panel, check the thermal fuse on board first before ordering this part.

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Questions & Answers

For Whirlpool Electronic Control Assembly (Part Number: OEM18038691)

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Megan for Model Number 66515974992

So about a month ago my dish washer started acting up. If you push any buttons all the lights came on. So if I pushed a few buttons moved the lights then hit the cancel drain button then start it would run. We never knew what cycle it was it just ran. So that worked for a bit. Then it got to the point you had to cancel and drain it a few times then it would run. Now all that works is cancel and drain. You can still get lights to light up but not run at all. Can it be a bad board and what do I do?

Answer

Megan, A faulty control panel / keypad assembly WP9744497 can also cause the symptoms you're describing. A quick easy check : try to program the diagnostic / test mode (Pressing the following option keys in the sequence shown will either start the Diagnostics Cycle or turn on the Rapid Advance feature for customer selectable cycles: HI TEMP WASH, AIR DRY, HI TEMP WASH, AIR DRY or POWER SCOUR, AIR DRY, POWER SCOUR, AIR DRY) if the program is successful, the dishwasher will run one cycle to reset the control, then the next cycle may or may not fail. If the test mode is not accepted, or the dishwasher ones the one cycle then fails on the next cycle, replace the control panel/keypad assembly.

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Answered by AppliancePartsPros.com   |   Thursday, December 13, 2012

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