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Customer Questions and Answers for Electronic Control Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18038691
Manufacturer Part Number: WP8530929

Note: If no display on the control panel, check the thermal fuse on board first before ordering this part.

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Questions & Answers

For Whirlpool Electronic Control Assembly (Part Number: OEM18038691)

Paul for Model Number KUDS25SH

When selecting the cycle and pushing start - many of the panel lights come on (including a multiple lights showing what part of the cycle it's in) and also more than one selection all on at once. It actually still runs ( i pushed cancel and it did ) but during the process the indicator lights changed every so often with many of them on at once. Hopefully this would be a control assembly problem? before I ordered i thought i would ask. It seems to work OK - can even arm/disarm the child lock but there are just way to many indicator lights all on at once. thoughts?

1 Answer

Hello Paul, this sounds like a touch pad/control panel problem rather then a control board problem. If you would repost this question with the full model number we can help you find the correct part number.

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1 Answer

Dennis, Test the door switches to make sure that there is not issue with the switches and check to make sure that there are no damaged or loose wires.

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1 Answer

Jerry, This issue would most likely be caused by a faulty control board if it works properly in one setting but not another.

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1 Answer

Frank, The issue would more than likely be in the control panel which is no longer available, unfortunately.

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1 Answer

Nish, Unfortunately we do not have any information on the wiring of this board with the manufacturer not having a instruction sheet for it then it should wire the same way as the original.

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1 Answer

Brian, This issue would either be that the ribbon harness for the control panel is loose or corroded or the control panel is faulty.

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Stan for Model Number Kenmore 66517772990

Hi, When I press Start there is a long delay 2-3 minutes before dishwasher starts, but no water in tank. I pulled the wires from the inlet valve connected to voltmeter and restarted. No voltage going to valve solenoid. I assume it's the control board #9744483. Your thoughts. Thanks, Stan Also, this whole problem started with a flood. The tank overflowed during a wash. I cleaned the overflow/float and finished "that" wash, but it didn't work after that. Now I have the condition I described at the top of this email.

Jeff H for Model Number KUDS25SHWH1

My dishwasher is not filling. The front panel lights all appear to work. I have checked the inlet valve for the required ohms resistance and it does (OK). I checked the float valve and it has continuity in the down position and no continuity in the up position (OK). I checked continuity of the wires from the inlet valve to the circuit board (OK). The pump works, the front panel works. I am assuming I need a new main control board. Is there something else I should check before ording the $200 board?

1 Answer

Hello Jeff. Based on all the testing, it sounds like the board is bad and will need to be replaced on the unit.

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1 Answer

Hello Stephanie. You will need to order and replace the control panel. If the issue continues, replace the board as well.

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1 Answer

Hello Greg. Based on the information you provided, the control panel is bad and will need to be replaced on the unit.

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