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Customer Questions and Answers for Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18021393
Manufacturer Part Number: WP2304016

This replacement part is a control board for an ice maker. Control boards serve as the main computer that controls the functions of the ice machine.Before installing this part, unplug the ice maker and pull it away from the wall. Then unthread screws of the access cover to the control panel. Use a putty knife to pry the cover off and proceed to remove the screws securing the top panel. Use a nut driver to remove the rear panel. Lift the top panel up and have someone hold it upright. Remove the screws that hold the control housing on the top panel. Once control housing has been released, remove the screws securing the grounding wire to set the panel aside. Then with a Phillips head screwdriver, unthread the screws that hold the control board. Depress the tab to release the board. Note the orientation of the wire connectors and disconnect them from the board. Re-secure the wire connectors to their correct terminals and pop the new control board back in place. Reinstall the panels that were removed. This genuine replacement part is a control board compatible with Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Sears/Kenmore brand ice machines.

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For Whirlpool Control Board (Part Number: OEM18021393)

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Griff G. for Model Number KUISPR15HB6

I narrowed it down to the optional drain pump. The water supply relay closes and the water supply starts entering. Then in about 1 minute the drain pump starts then shuts off power to the rest of the unit (board, interior light, etc. from power supply inside unit) Then in about another minute, power returns and the water supply relay closes and the water supply starts entering again. This continues forever. BUT.....I unplugged the drain pump from the internal 120v supply and connected it to the household wall receptacle. Now I'm making ice. The drain pump still comes on and drains but cycles about every minute even when the unit is in OFF mode. Current QUESTIONS... 1) What is in that power supply that supplies 120vac and 7 amps to the drain pump? 2) What did I bypass besides the on/off switch? 3) Does the pump suppose to continue to cycle every minute or so when in ON position? 4) Do I need the entire pump or are there parts that can be replaced within the pump or power supply box?

Answer

Hello Griff. When the drain pump turns on, it shuts the unit off because of the amp rating. If the pump continues to come on, you either have a water leak inside the tub of the unit, or the float in the pump is bad. Look for water splashing outside the bin into the bottom. If it does, a little turns on the pump alot. If there are no leaks, you will need to replace the drain pump assembly. Hope this helps.

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Answered by AppliancePartsPros.com   |   Friday, October 21, 2011

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