Bob for Model Number Whirlpooll 15" floor standing ice maker See my question and your answers at the top of this page. What is happening now is that the slab of ice is not releasing all the time. I have cleaned this unit maybe 6 times. Can a use a more concentrated cleaning solution on the freezing plate.. I'm using 6 oz of concentrate to three16 oz bottles of water. Thanks for your help. Bob
Answer Hello Bob, If the ice isn't releasing from the evaporator and you have cleaned the unit this many times, the only explanation is the reversing valve has to be sticking or completely failed. You see, the reversing valve reverses the operation of the sealed system. In other words, when the reversing valve is energized, the cold coils become the hot coils and the hot coils become the cold. This melts the block of ice free from the evaporator and it slides down onto the heater grid. Unfortunately, this is a component of the sealed system and federal law dictates that a freon certified technician has to perform the repair as per the freon handling laws. Read More... Answered by AppliancePartsPros.com | Saturday, October 6, 2012