Charles for Model Number ZDI15CBBM Why are my ice cubes small and not frozen hard? The ice maker stopped making ice. Ran two cleaning cycles, one with vinegar and water and the second with dishwasher detergent and water. After that water started circulating through the system and back into the tank. It then started making ice cubes that were small and not frozen hard. I ordered the correct cleaner and will repeat the cleaning cycle. What else could cause this problem? Can you verify the sequence of events that take place to make ice? l. The water valve comes on and fills the tank. 2. The pump comes on and fills the freezing tray. 3. The compressor comes on and freezes the water. 4. The heating coils come on and make the ice cubes which then fall into the ben. I have cleaned the coils at the bottom of the unit. I am concerned about the fan. Does it run all the time or just when the compressor is running? Does it need to be cleaned? The ice maker is about five years old and in a clean environment. I am helping my sister with this problem. I didn't know anything about ice makers when I started. She couldn't find he owners manual. The unit has never been cleaned with Nickel Safe Ice Maker Cleaner. Thank you so very much for your reply. Charles.
Answer Charles, You will want to check to make sure that the condenser fan is operating when the compressor is operating. If not then you will want to check to make sure that the fan is getting power. If it is then the fan would need to be replaced. Check the cutter grid to make sure that the grid is not broken. Allow the unit to run 24 hours to see if the ice improves. If not check these things. Read More... Answered by AppliancePartsPros.com | Friday, May 10, 2013
Answer Charles, You will want to check to make sure that the condenser fan is operating when the compressor is operating. If not then you will want to check to make sure that the fan is getting power. If it is then the fan would need to be replaced. Check the cutter grid to make sure that the grid is not broken. Allow the unit to run 24 hours to see if the ice improves. If not check these things. Read More... Answered by AppliancePartsPros.com | Friday, May 10, 2013