Rich for Model Number KUIA18NNJS4 I have ice forming on the freezer plate, but when it comes time to harvest the ice the machine makes a distinct clicking sound that can be heard across the room. When I look in the ice maker the ice is partially off the freezer plate, but it will not finish sliding off. Could the control panel be faulty in that it is not letting the hot gas solenoid engage completely?
Answer Hello Rich, This is usually caused by mineral deposits sticking to the evaporator plate. Try cleaning the unit as per the owners' manual with a good quality, nickel safe, ice machine cleaner. Many of these did not have the grid ice guides (AP3179235) from the factory. These fit on each side of the ice grid and will prevent the ice from hanging up and causing a stoppage. The manufacturer does recommend them to be installed if not in place already. They are sold individually so two are necessary. Read More... Answered by AppliancePartsPros.com | Tuesday, July 2, 2013