Customer Questions and Answers for Rotary Encoder (Cycle Selector), 1-Pack by Whirlpool

This rotary encoder mounts behind the washer's cycle knob and tells the main control which setting you select. When it fails, selections may be erratic or unresponsive. Replacing it restores accurate, dependable cycle selection. What it does

• Detects the position of the cycle selector knob
• Sends selection signals to the main control board
• Enables precise cycle and option changes
• Common symptoms: knob turns but lights don't follow, random/incorrect selection, can't select a cycle, won't start

• One rotary encoder

• Disconnect power to the washer before servicing
• Access the control console and remove the knob/dial to reach the encoder
• Note orientation, unplug the harness, release tabs/screws, and swap in the new encoder
• Handle electronics carefully and avoid static discharge; verify knob-to-light tracking before reassembly