Customer Questions and Answers for Hinge Kit by Whirlpool

Kenneth, There has been a change by the manufacturer. " A change has been implemented to the hinge and receptacle parts installed on all Single, Combo, and Convenience Wall Ovens. Existing hinge and receptacle parts will not fit on upgraded models, and new hinge and receptacle parts will not fit on old models. On the models listed in the table below, an upgraded model can be identified by a serial prefix number. When servicing models manufactured prior to the serial prefix number change, a kit consisting of the hinge and receptacle is required. When servicing models manufactured after the serial prefix number change, the hinge or receptacle may be replaced as a separate item. " We will need the model and serial number of your wall oven, in order to advise you of the proper parts to order. Thanks,