Todd for Model Number KSRS27iSS02 Ice maker stopped working about two weeks ago after 7 plus years. First replace water filter. Then when that did not work, I ordered (separately) the emitter/receiver and then later the control module unit from your company. Very prompt delivery both times. Replacement of emitter/receiver began the light/optics properly (so I do believe they were bad or broke in the cascading failure of the ice making process). Still no ice, so I then ordered and replaced the entire contol unit. Happliy, first batch of ice was made in about 2 hours. Decided to remove control unit to clean out tray (in part, it looked like grease was inside). Now ice maker makes one batch but 0 ice stays frozen in the tray - it cannot remove it with the emitter arms. Requires me to pour some water on ice, it loosens it and then I can remove it. Did I remove necessary "grease"? Does the machine loosen the ice similarly? How can I correct/repair? I do not believe the water/solenoid is bad since it is delivering water through the door and has made ice multiple times since parts were replaced. I am close to calling a repair person as I seem to be loosing my ability to repair - my wife is having a field day with this. Any help is greatly appreciated.
Answer Hello Todd. You will need to test the thermostat WP627985 and see if it is good. If it is open, you will need to replace it. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Tuesday, June 21, 2011