Customer Questions and Answers for Icemaker Motor Module by Whirlpool

Hello Anna, thank you for contacting AppliancePartsPros.com This may not be the correct ice maker for your model, please resubmit this question with the model # of your appliance so that we may better research this for you.

Darryl, thank you for your question. Check the wiring to the valve from the ice maker. Also check for power out of the ice maker to the valve.

Hello Brian, thank you for contacting AppliancePartsPros.com Access the icemaker and get it out to where you can remove the cover from the motor module. Tape the door switch down and make sure the ice ON/OFF switch is in the ON position with the ice bin in place or the ice bin switch taped down so that it sees the ice bin in place. Take a voltage reading from ports L-N on the icemaker head. This should be about 120v AC. If this is present, you've either got a bad ice maker motor module 8201515, or an issue between the icemaker and the fill valve WPW10341320. This could be the harness W10242384 for the icemaker, the harness in the door LW10334261, the non-serviceable harness to the door, or the valve itself. The valve circuit should read about 100-300 ohms roughly, if that's good then the icemaker module is bad. You can check Tan-White on the icemaker harness with it disconnected for that value and trace back from there if it isn't present. If voltage is not present L-N, then you have an issue getting power to the icemaker, in which case you will need to back track and figure out where power is being lost or what is causing it. This could be the harness W10242384 for the icemaker, the harness in the door LW10334261, the non-serviceable harness to the door, the control board W11088499, the ice bin switch W11123943, door switch W11396033, or a bad ice level sensor emitter W11813704 and receiver W10870822 or harness W10411699.

Hello Jaime, thank you for contacting Appliance Parts Pros. Make sure the automatic shutoff/bail arm on the ice maker is in the down position and that the actual temperature in the freezer is 8°F or less. If both of these are correct, I recommend replacing the Ice Maker Assembly WPW10190965 WPW10190965. The manufacturer has not supplied cycle times for the ice maker other than to state that it may take up to 24 hours to make the first batch of ice after install.

Jeff, it sounds like contacts fused in the motor module 8201515 and it would need to be replaced.

Adam, This issue would most likely be caused by a faulty water valve that would need to be replaced.

William, To start a ice maker cycle you will jump out T and H. Door switch needs to be closed [use tape if needed]. L and N is where you can check the voltage supply to the ice maker.

Doug, The start of the ejection is controlled by the temperature, make sure the temperature is between 0 & 8°f for proper operation. If the temperature is not in range then the issue is a cooling issue and not an ice maker issue.

Rob, unfortunately, the switch is not replaceable separately from the icemaker W10884390.

Rob, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you.