Whirlpool WP627985 Refrigerator Icemaker Cycling Thermostat OEM Part

I used your online troubleshooting tips and watched the videos on your site. I determined my thermostat was defective, ordered the thermostat which arrived in two days and I replaced the thermostat and I now have a full bin of ice !!! The do it yourself video was extremely helpful and made the repair very easy. Thanks so much for the great service and quick delivery !!!

After finding out the cost that we would have to pay for the repair locally, I went to Appliance parts pro.com. with the intention of finding out the cost for parts. We had been quoted $100 for the first hour which included repair if it could be done under the first hour plus parts. And they added that the typical repair for the ice maker was between $200 and $500. Fortunately we are very organized and had the original paperwork of the refrigerator which has all parts and numbers for the parts. Then I watched the repair video and decided that it looked simple enough that we could do it ourselves. Well it was not as easy (for us) as the video but, with a lot of trips to the computer to re-watch the video we got it done and working fine. I recommend that you keep the computer or laptop close to your repair site just in case you need to review the procedure. And make sure to have good light to work. Lily and Arnold

SO I FIGURED THAT ALL THE MECHANICAL PARTS OF IT WERE FINE SO THE LOGICAL THING TO DO WAS TO REPLACE ELECTRICAL COMPONENTS WHICH CONSISTED OF THE THERMOSTAT {THE BRAIN} AND THE CONTROL MODULE WHICH I PURCHASED AT A VERY REASONABLE PRICE . I REASSEMBLED THE UNIT AND IT HAS BEEN WORKING LIKE NEW EVER SINCE. THANK YOU!

Ordered all moving parts, received them quickly and rebuilt ice maker. Installed ice maker and within 8 hours it was making ice.

First replaced the inlet valve, and that wasn't the problem, then replaced the cycling thermostat, and that wasn't the problem, and finally fixed it by replacing the icemaker assembly. The hardest part of the whole project was figuring out how to remove the icemaker for service. I could find no information anywhere. Although I finally figured it out on my own, I wasn't sure I had done it correctly and finally discovered your chat line and was astounded to find how effective and quick the information I needed could have been had. My questioned was answered by your technician who assured me that I had done it correctly. What a great service!