Doug I just replaced the w10873791 ice maker in my Kitchenaid frig. It shipped with the arm that detects a full ice bin in the up position, which I assume means that the ice maker is shut off. In any case, the ice maker is not making ice. Is there some why to get the arm to come down?
Answer Doug, With the arm up by the ice maker mold, it should cycle. We will need your model number to help diagnose the issue. Please post another question with all your info included thank you. Read More... Answered by AppliancePartsPros.com | Wednesday, June 3, 2020