Rito November 20, 2025 for Model Number Whirlpool WRS588FIHZ00 Within 6 years I'm replacing my third ice maker. For some reason it starts getting stuck from ice being made outside the tray and bogging down and distorting the tray eventually stopping the unit from working. It's been a every two year process. Any thoughts?
1 Answer Hello Rito, and thanks for the question. Many of these plastic icemaker trays will start pitting over time, and the ice cubes do not always eject properly. They can leave small parts of ice in the tray. This causes water to overflow the tray and eventually ruin the plastic tray. A lot of times it is due to minerals in the water. Make sure your filter is changed regularly, and if it is bad enough, consider a water softener for the entire house.. Read More...
Jim August 31, 2025 for Model Number Ice maker model number W10873791 Ice is coming out of tray when dumped in one piece is there an adjustment to correct problem
1 Answer Jim, thanks for your question. For this issue, you will likely need to replace the ice maker. Read More...
Kirk May 13, 2025 for Model Number WRS571CIHZ01 Replaced the ice tray with a OEM factory ice tray, checked all the wiring from the bottom of freezer, appears not cuts in the wire covering and no kinks or smash damage, I made sure the plugs to ice maker off/on was tightly engaged and the other plug for tray - all plugged in and secure. The tech sheet was not in the tray at the bottom of the refrigerator when I removed the bottom cover. What next? No water is being discharged into the tray? Freezer and refrigerator are working normal. I have waited over 24 hours.............. TIA
1 Answer Hello Kirk, thank you for contacting AppliancePartsPros.com This might be wiring in the door LW11202405 that is the issue, but there are some tests to make 1st. You will need to enter diagnostics mode. Run test 44 with the ice bucket empty and in place first with the doors closed, if it shows 23 on the display after attempting to run the test then the wiring in the door is usually your issue if the ice maker has already been replaced. If test 44 runs the ice maker and shows 22 go to test 45, give it about 30 seconds or until the display shows 02, whichever comes 1st, before attempting the test. If the ice maker does not fill and you hear the valve activate then the valve WPW10341320 will need to be replaced. If the test acts like it is running but you are getting no reaction from the valve it is probably a control board W11293378. Read More...
Jackie February 21, 2025 for Model Number WRX986SIHZ00 There is no light on the receiver beam is that why my ice maker stopped working
1 Answer Hello Jackie, thank you for contacting Appliance Parts Pros. That is a possibility, but you would need to be able to go into diagnostic mode and run test 15 to prove it. If you still have the original tech sheet that came with the unit it will walk you through running that test. Read More...
Icehelp November 15, 2024 for Model Number WRS588FIHV04 I just ordered a new icemaker from you. Prior to replacement, diagnostic 44 returned 23 (switch faulty or motor). After replacement this error went away, and it returns 21. But there is still no ice. Diagnostic 45 gets stuck in the 01 state. 47 returns 02 (open).
1 Answer Hello IceHelp, thank you for contacting Appliance Parts Pros. Test 45 staying at 01 isn't so concerning to me, these can be odd about transitioning to 02 on that test which you can usually just select that test and wait about 30 seconds before trying to start it and then try to initiate the fill regardless of it showing 01 or 02. The problem I see here is test 47 showing 02/open. I would recommend removing the toe plate at the bottom of the unit and opening the freezer door, there should be 3 harnesses down there, look for any pinched or broken wires going into the freezer door. Read More...
Bnard November 08, 2024 I orderes the ice maker for my Whirpool frig. Installed it and waited 24 hours for ice. No ice. Did not hear the ice maker filling up with water. What should I do next?
1 Answer Hello Bnard, thank you for contacting Appliance Parts Pros. Diagnostic mode tests and wiring/connection checks would be next. Without a model # we are limited on the amount of guidance we can provide, but one thing I would look at is the wiring harness going into the bottom of the freezer door if this is a side-by-side unit. Remove the kickplate, open the freezer door, and examine the wiring harnesses going into that door fo any pinched or broken wires. Read More...
Andy S June 02, 2024 for Model Number WRS588FIHV00 Whirlpool side by side unit. Ice maker will make one batch of ice and refill the tray with water but then won’t dispense that new batch until I turn the ice maker switch off then on. It will then dump another batch, refill with water and not dispense again until I switch it off and on. Could it be the ice maker unit? As background years ago I had the door replaced under warranty due to broken lower hinge wires, but wires are not broken this time. Thanks
1 Answer Andy, You will want to place the unit into service diagnostics and check to make sure that the emitter and receiver board is good. If it is good then the icemaker would be the issue. Read More...
Tj March 11, 2024 for Model Number WRS49AKTWW I am trying to find either a replacement ice tray mold, if that’s not possible then the entire Ice Maker assembly. But tired was purchased in the Dominican Republic it’s 4 years old but I can’t find a replacement for this unit anywhere. Thanks in advance for your help.
1 Answer TJ, Unfortunately, with the unit being an international model we will not have information for this unit. Read More...
Ed February 06, 2024 for Model Number WRS571CIHZ02 The ice maker stopped working. I have water to to glass dispenser but don't hear water going to ice maker. Should I replace the ice maker ?
1 Answer Ed, You will want to test to make sure that there is 120 vac to the water valve. If there is power to the valve but no water running in then the valve is faulty. If there is not 120 vac to the valve then the icemaker would be a faulty. Read More...
Sl February 02, 2024 for Model Number Kenmore 106.51133213 In door ice maker is a w1087379 I believe. Problem is that there seems to be water freezing in the bin, jamming the rotating dispenser. Also, I notice that some cubes are hollow. I'm guessing that the tray is turning over before the cubes are fully frozen, breaking them and allowing the not yet frozen water inside them to drain into the bin and freezing into a giant iceberg. Why? How do I fix it?
1 Answer SL, the ice maker W10873791 tray would need to be inspected for any cracks that may be allowing water to leak through to the ice bin. As there are only some of the cubes becoming hollow, it would also be recommended that the fill tube is checked for any ice accumulation that may be causing the water to not fill properly. Read More...