Answer Whirlpool, There is a tech sheet under the unit that you will want to take out and put the unit into a service diagnostic mode. In the service mode you can check to see if the icemaker will cycle and fill up with water. If it will then the issue will be either the emitter or receiver board that is faulty. If it will not then it will most likely be a faulty icemaker. Read More... Answered by AppliancePartsPros.com | Friday, August 19, 2022