Customer Questions and Answers for Refrigerator Ice Maker Assembly by Whirlpool

Hello Bob, thanks for reaching out to AppliancePartsPros.com Our warranty policy is as follows: "Most parts we sell are guaranteed by the original manufacturer for one year from the delivery date against factory defect, which excludes: not normal "wear and tear" and physical damage. A defective part can be exchanged for a new one within a year of original delivery. If a part you purchased from us is defective, please contact us for further assistance. A defective part cannot be returned for a refund, exchange only. Please note, we process manufacturer warranty for our customers as an added convenience. AppliancePartsPros.com is not responsible for any shipping charges having to do with a warranty return. Customer pays for any and all shipping charges, including shipping charges to send the defective part(s) back to AppliancePartsPros.com, shipping charges to send a replacement part(s) from AppliancePartsPros.com to customer as well as shipping charges from the original order."