David V. for Model Number Whirlpool WRF989SDAH00 The Whirlpool ice maker part WPW10764668 leaks water at the back wall of the refrigerator compartment and it has mold developing. A service tech came and looked at it and said that the ice maker was leaking and that there was a recall on this ice maker because of this leak. I have contacted Whirlpool but they have not responded as yet. Are you aware of any problems with this model? Thanks
Answer Hello David, This icemaker is used in multiple designs of refrigerators and has no issues of which we are aware other than the service bulletins put out by the manufacturer. Your technician should have pulled the service bulletins and installed the parts listed by the manufacturer as the correction for the issues. An authorized servicer should be able to address these issues for you. Since we are a parts distributor and not the manufacturer, all we can do in cases like this is to refer you to the manufacturer for corrective action. Thank you for your patience and understanding in this matter. Read More... Answered by AppliancePartsPros.com | Saturday, August 12, 2017