Patrick for Model Number KRFF507HPS00 My Kitchenaid French Door KRFF507HPS00 refrigerator is making ice but the icemaker does not dump it into the container in the door so that it can be dispensed. I ran through all the ice maker tests and initially I would get an error code 02 on the diagnostic test 57. Consistently it pointed to the ice maker not being able to complete a harvest cycle to dump the ice. So I got a new ice maker and replaced it and get exactly the same thing, error code 02 on test 57. I also replace the front panel that conceals the ice maker as it looked like it had some kind of wire going around it so changed to make sure that wasn't it and it didn't make a difference. I am looking for any additional guidance as I'm not sure what it is. Also, I did remove the water filter and tried to let it go in bypass mode but same result. Water dispensing is working perfectly and is strong. Temperature in both top and bottom of refrigerator is at recommended Kitchenaid settings as well. Ideas?
Answer Patrick, There is a emitter and receiver board on this unit that you will want to ensure that they are not defective. If they are bad they would not allow the icemaker to cycle which could cause the 02 in test 57. Read More... Answered by AppliancePartsPros.com | Monday, March 11, 2019