Jeff for Model Number Kenmore 596.72383411 I have a Kenmore that is about 5 years old and the ice maker started acting up. It began with not making ice consistently, and water running down the inside of the fridge. I had a repair guy look at it and they couldn't find anything. After the visit it worked fine for about 4 months. Then it stopped working completely. I'm not sure how to test anything. I was going to get the replacement ice maker assembly and put it in and see if that would fix it? Any help on how to start trouble shooting would be appreciated.
Answer Hello Jeff, due to the electronic control used in this model, for an accurate diagnosis, you would need to run the test mode. Your model came with a Tech Sheet showing all testing and test values, it is either under the right side top door hinge cover or tucked under/behind the front lower grille. Using it run Test 15 should get an 02, then run Test 56 and check for any ice maker error codes, it will tell you where the problem is, also do not unplug the ref from power before running the test mode as doing so will erase this code. Read More... Answered by AppliancePartsPros.com | Friday, May 15, 2020