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Customer Questions and Answers for User Interface Assembly by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18035250
Manufacturer Part Number: WP8181905

Questions & Answers

For Whirlpool User Interface Assembly (Part Number: OEM18035250)

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Don for Model Number GHW9100LW

First of all, my washer doesn't have a 0,1,or 2 at the end of the model number - does that mean an older model? Anyhow, we had a problem with the start button not working several months ago. I took it apart and found the little black frame that holds the button was broken and the button was just floating, and not making consistent contact with the button on the circuit board. A little tape took care of that and it's been working since. But just since a few days ago, the cycle indicator light would blink even when the door was closed. For a while that didn't seem to affect anything, but then it wouldn't start intermittently, and finally it quit altogether - the door would not lock, hence the machine wouldn't start. I did some research and figured that the door latch was the culprit so I ordered a new one and just changed it out tonight. No help. Cycle light still blinking, no lock, no start. More research - some were suggesting it was the control unit, but then I tried the diagnostic, and it passed everything perfectly. The door locked and it went through all its phases just as the program indicated. But it still won't start when I move the cycle selector to a different cycle - just blinking light and no lock. Does this mean the control unit is OK but the interface board has failed? That's what I'm guessing, but wanted to check before I order one. Now I'm wondering if I wasted my money on a new door latch when maybe it was the interface board all along? Thanks.

Answer

Hello Don. Yes, it sounds like the interface has failed on the unit and will need to be replaced.

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Answered by AppliancePartsPros.com   |   Friday, October 4, 2013

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