Oladiran O Austin , TX July 11, 2015 Appliance: Whirlpool Washer - Direct Drive GHW9100LW1 Stuck/broken start button Googled it. Saw the YouTube video on replacing the User Interface module. Decided to try to fix this myself. Looked simple enough. Ordered the UI module. Saw the video on the replacement again. Read More... 16 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Screwdrivers
Mark A Chula Vista , CA April 27, 2014 Appliance: Whirlpool Washer - Direct Drive GHW9100LW1 I have on older whirlpool duet the plastic tab behind the hold to start button had snapped due to age of the plastic making it brittle I watched your video about replacing the user interface. I followed it exactly and the fix was very simple. Only issue was that due to the age of the plastic, some of the tabs on the user interface snapped when detaching it from the face panel. (sorry, poor nomenclature don't remember the correct name for the front panel/bezel). No big deal since I was replacing the user interface anyway. Important note for others: watch the video, but since it is applicable to multiple models don't just order the part at the link. Get your model and verify the part number prior to ordering. Fortunately, that's what I did. Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers, Socket Set
Lee C Salem , SC July 10, 2018 Start button did not work. Followed the excellent video for the repair for this problem on your website. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Linda C Macomb , MI September 01, 2014 The start button on my whirlpool duet washer was broken I removed the top. Took out detergent holder then removed all screws. Then popped off plastic front then sperated mother board from plastic cover . set for part. Unplugged old and plugged in new one. I could not have done it without the help to find the right part from your guys. Great. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Tara L Wellington , FL October 23, 2016 Needed new interface Went on to the YouTube site and the gentleman gave a perfect description of how to fix the problem with my whirlpool washing machine. Went onto your site to buy the part it came overnight and I fixed my own wash machine within an hour. Love the company and love the service. The adorable man that describes how to fix things was very helpful. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers