Barbara 2 for Model Number ED2FTGXKQ04 I have identical problem as Barbara above. Whirlpool ED2FTGXKQ04 not cooling on either side, but lights and fan works. There was not a buildup of ice anywhere. There's no "loud", but rather a "normal" or "small" click-sound whan I plug it back in... ...not sure where's the line between "loud" and "normal". However, there was a LOT of dust under the fridge on the cooling grill. I used a vacuum cleaner to clean all that out, but after restart, the symptoms remains. It's been unplugged overnight and tried again, not cooling. How can I get the cold control and defrost timer circuits tested? There's a meter and an electrician nearby. How to know what to test, any schematics? This forum: http://appliantology.org/topic/25990-freezer-not-freezing-refrigerator-not-refrigerating-help-please/ said for someone else with similar symptoms that it might be the overload kit 4387535 and that's why I'm here. But I also would like to get a second opinion. Other suspects in another forum at http://forum.appliancezone.com/Topic3817-15-1.aspx has been the compressor, thermostat, overload, relay, capacitor, defrost timer, or condenser fan motor. Trying to work within a tight budget get it fixed by changing parts ourselves. Any help highly appreciated!
Answer Barbara 2, You'll need to move thr fridge out so you can get behind it, remove the lower black access panel on the back wall. When you plug the power cord back in, you should be able to see, hear, and feel, if the compressor motor is running. Also the compressor should be really warm to the touch, but not extremely hot. Be careful, don't shock or hurt yourself. Thanks and Good Luck Read More... Answered by AppliancePartsPros.com | Tuesday, August 2, 2011