Tammy for Model Number atw4475vq0 Washer machine all the sudden stopped spinning leaving the clothes soaked. The washer was not overloaded and I even tried to put 1/2 load in and it still wasn't spinning at the end. I also did a test when there was nothing in the washer and put it on spin cycle the washer would spin. It seemed to be draining the water out of the tub but when I moved the tub around I could hear water behind it. Last night I purchase a whirlpool direct drive washer pump thinking it may be the pump?? Please help! Thank you!
Answer Hello Tammy. The water noise is the balance ring and that is normal. You will need to check the clutch 285785 out in the unit. If it is bad, the unit will not spin out. Read More... Answered by AppliancePartsPros.com | Tuesday, September 16, 2014