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Customer Questions and Answers for Whirlpool Direct Drive Washer Pump by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18024330
Manufacturer Part Number: WP3363394

The Direct Drive Washer Pump is an OEM part for Whirlpool washing machines. It is responsible for pumping water out of the washer during the drain cycle, ensuring that the washing machine drains efficiently after each wash.

Causes of a bad direct drive washer pump can include blockages from debris or foreign objects, wear and tear from regular use, damage to the pump impeller, or electrical issues affecting the pump motor. Over time, these factors can hinder the pump's performance, leading to operational issues.

Symptoms of a bad direct drive washer pump include:

  • Washer not draining water properly
  • Unusual noises during the drain cycle, such as grinding or humming
  • Water leaks from the bottom of the washer
  • Washing machine stopping mid-cycle due to drainage issues

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

Related item: Motor coupling 285753A.

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Questions & Answers

For Whirlpool Whirlpool Direct Drive Washer Pump (Part Number: OEM18024330)

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Pat K for Model Number SAWS800JQ1

Had foul smell in washer. After removing the rear drain hose, I discovered it was the rancid water still in the hose. Thought there might be an obstruction or coin preventing water from draining. I took off the case and looked through the water pump and hoses, but everything seems fine. The pump seems to turn fairly easily, so not sure what the problem might be. When the washer is running, the pump seems to work fine. Should I just replace the pump to eliminate a potential factor to solve the problem or does it should like another issue causing the problem? Thanks for your help.

Answer

Pat, If the pump appears to be turning fine and there have been no issues with the draining of the unit, then the pump should be good. You will want to run a cleaning cycle in which you run the unit with the hottest water possible with nothing in it and put either bleach or white vinegar in it. This will help to get any residues inside the tub to get the washer cleansed. It is a good idea to do this at least once a month. You could also get a product called washer magic which cleans washers out also by doing the same process. The part number for the washer magic is TJ131.

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Answered by AppliancePartsPros.com   |   Thursday, July 9, 2015

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