Customer Questions and Answers for Washer Drain Pump by Whirlpool

Hello Ken. It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon.