Customer Questions and Answers for Washer Drain Pump by Whirlpool

Kerry, You forgot a model number. If this is a W/P top load commercial washer, you want to check and make sure the legs/feet are as low as possible, and locked in place, remove the cabinet, and check to make sure the "skate plate" and the base suspension pads are not worn out, damaged, bent,or out of alignment, and none of the suspension springs are loose,broken or damaged. Then you cn remove the spin basket and check for an out of round tub, or cracked balance ring, and loose, worn drive block and spin tube bearings.