Cynthia for Model Number GHW9100LW Our green button for starting the machine is stuck all the way out and we are unable to start the washing machine as when you push it in nothing is clicking. What do we need to do?
Answer Cythia, You'll need to remove the control panel, the control board and the user interface to access and determine the issue with the U/I and the button. here's some information : Removing the Washer Top Three screws secure the washer top at the back of the washer. Remove the three screws and lift the top from the washer. Removing the Console from the Cabinet Disconnect the Touch Pad/LED Assembly ribbon connector from the left side of the Central Control Unit and release it from the wiring harness brackets on the right side of the washer top. Remove the detergent dispenser drawer by pressing down on the release tab at the back of the drawer and pulling it completely out of the washer. Once the drawer is removed, remove the screw in the recessed hole next to the drawer opening. Release the tab securing the right side of the console to the washer. Open the washer door and place a flat-bladed screwdriver into the slot in the bottom center of the console . Push the console up to release center console tab. Be sure the ribbon cable clears the cabinet frame. Removing the Touch Pad/LED Assembly from the Console The Touch Pad/LED Assembly is removed as a single unit and contains the Push Buttons, LEDs, cable, etc. The buttons can be replaced separately. Begin by removing the cycle selector knob. There are eight tabs securing the Touch Pad/LED Assembly to the console. A flat bladed screwdriver will be helpful in releasing these tabs. Release these tabs in sequence from left to right around the Touch Pad/LED Assembly until all of the tabs are free and the Assembly can be lifted from the console.' You should do fine. Thanks and Good Luck Read More... Answered by AppliancePartsPros.com | Tuesday, August 9, 2011