Amanda for Model Number MFI2569YEW0 Our ice maker isn't making ice. we still have cold water at the door. just no ice. there isn't ice backed up in the tray. you can push the paddle on the door and it will turn the auger to drop ice thru the door. but no ice. I pulled the ice maker out and there wasn't anything frozen over. There was no water in the tray when I pulled it out either.
Answer Hello Amanda. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Wednesday, March 15, 2017