Customer Questions and Answers for Washer Tub Centering Spring Kit by Whirlpool

Rita, your model does not use tub centering springs. When the tub is empty, it can have a "loose" movement at the top from front to back and side to side. The suspension rods are used to support and center the tub, as well as absorb movement at the bottom of the tub. The top of the spin basket has a ring that contains a fluid used as a counter-balance when the basket is spinning. When a washer is properly level, these components work together to limit vibration and out of balance conditions. The suspension rods can be verified for proper condition by pressing down on the tub, while empty, until it goes no further. Then the tub would be released allowing it to rise on its own. If the tub has a bounce when it rises, the suspension rods have failed as there should be no bounce during this test. The counter-balance fluid can be verified by rotating the spin basket by hand quickly and then abruptly stopping the rotation. The fluid should be audible as it sloshes into a resting state.