Justin for Model Number WFW94HEXW2 I have a duet whirlpool washer and have replaced numerous parts on it do to codes it was giving.The first set of parts replaced were main board and the two display push button boards.Dont remember exact code it was giving but looked it up in the techinician manuel and it gave the code as the two boards were not communicating.After replacement of that the door latch switch was acting up so replaced that.Now you power up washer and select wash cycle you want and hit start button and washer engages locks door and that is it,does nothing else.The time for cycle pops up and washer does nothing you here clicks every once in awhile and the time for cycle counts down but it does not fill or does the tub want start turning alittle at beginning of the cycle like it normally does before filling with water.No error codes pop up either.After you try to hit stop button on washer and it turns off timer and washer but continues to show door lock ed and keeps flashing the door locked on screen it never unlocks the door.Please help me out if you can and let me know what could possibly be going on with washer and if there is any place in the technician manuel you think i can go to try help me out or retrieve some codes.I have also read in other letters that you might have to do a reset of the unit.Please help me out if your can Thanks so very much
Answer Hello Justin, if the tub is not rotating and the door will not unlock then likely the motor control board WPW10374126 is faulty. Read More... Answered by AppliancePartsPros.com | Tuesday, November 1, 2022