Customer Questions and Answers for Membrane Switch (Touchpad) by Whirlpool

This membrane switch is the thin keypad mounted behind the control console that sends your button presses to the electronic control. Replacing a worn membrane restores reliable input when keys stop responding or register intermittently. What it does:

• Detects button presses and relays them to the control board
• Common fix for unresponsive or intermittent keys
• Can address "stuck key" beeping or key-related error indications
• Restores ability to select settings and start/stop functions

• 1 membrane switch

• Disconnect power before servicing; on microwaves, high voltage can remain—use proper discharge procedures.
• Remove the control panel/console to access the keypad.
• Handle the ribbon cable carefully; fully seat the connector.
• Clean the mounting surface and align the new membrane before pressing into place.