Andy Davis for Model Number 10659592990 After installation, the door does not close as expected. The low point of the cam is when the door is a little more than 90 degrees from the refrigerator. The installation was uncomplicated, so I don't think I messed anything up there (and can't see what I could have). It's as if the rotational position of the cam is ~100 degrees from where it should be. This is a Kenmore banded fridge if that matters.
Answer Andy, There is a second cam that is attached to the door and you will want to make sure that the upper cam is not broken. The door will not close on its own and does have to be pushed to close. Read More... Answered by AppliancePartsPros.com | Friday, August 25, 2017