Tina for Model Number modle/LLR9245BQ1 Bottom agitator will turn, top will not catch and turn. It does no catch on the gears.
Answer Hello Tina! If the top agitator is not working as it should you will need to replace the agitator cam repair kit, part number 285811. Thanks! Read More... Answered by AppliancePartsPros.com | Friday, October 5, 2012