Customer Questions and Answers for Timer by Whirlpool

This timer is the appliance's cycle controller. It routes power to the right components in a programmed sequence and advances the cycle at the correct intervals, restoring proper progression and reliable start/stop of functions when the original fails.

• Advances the machine through each step and duration selected
• Opens and closes internal contacts to power motors, heaters, and valves as designed
• Interfaces with the control knob/shaft for user-selected settings
• Common symptoms: cycle won't advance, timer doesn't move, stuck mid-cycle, or runs indefinitely

• Disconnect power before servicing; for gas appliances, also shut off the gas supply
• Note wire locations and transfer one wire at a time to the matching terminals on the new timer
• Reuse existing mounting hardware and control knob/shaft parts as applicable
• After installation, run a short test cycle to confirm the timer advances correctly