Customer Questions and Answers for Washer Timer Control by Whirlpool

Hello Charles, Of course it could be a timer issue, but without troubleshooting the unit, this would be a guess. I would first check the cold water inlet valve. You see, the unit fills with warm water on fill before the wash cycle. If the cold valve isn't working, it would still fill. When you get to the rinse cycle, the unit will fill with cold water only. If this is the case and the cold valve is bad, it will effectively stop at this point. In light of this information, you should check to make sure the cold water valve hasn't been turned off, check for screens in the water supply hoses and clean if necessary, and check the screens in the water valve itself.